Cookies Policy

About cookies

Cookies are small text files that a website places on your computer, mobile phone, tablet or another internet-connected device. They allow a website to recognise a device or remember information about a visit. Cookies can help a website function correctly, remember your preferences and provide information about how people use the website.

Casea Casino may also use similar technologies, including pixels, tags, local storage and software development tools. In this policy, we use the term cookies to refer to cookies and these similar technologies unless we state otherwise.

Some cookies are placed directly by Casea Casino. Other cookies may be placed by service providers that support website operations, security, analytics, communications or other features. These third parties may process information collected through their technologies in accordance with their own privacy notices and contractual arrangements.

How cookies are received

• First-party cookies are set by Casea Casino or on our behalf when you use our website.
• Third-party cookies are set by another organisation whose services or content may be used on the website.
• Session cookies are normally deleted when you close your browser or end a browsing session.
• Persistent cookies remain on your device for a set period or until you delete them through your browser settings.

A cookie does not usually identify you by name on its own. However, information obtained through cookies may be combined with account, device, transaction or usage information where this is permitted and necessary for the purposes described in our Privacy Policy.

Why we use cookies

The cookies used on our website may serve different purposes. Some are necessary for the website to operate, while others help us understand website performance or remember your choices. The exact cookies in use may change as our website, technology and service providers change.

Strictly necessary cookies

These cookies are needed for core website functions. They may support account access, page navigation, session management, security controls, fraud prevention, responsible gambling features and the delivery of services you request. Without these cookies, parts of the website may not work properly. Because they are essential to the operation or security of the website, they may not be removable through all preference tools.

Functional and preference cookies

Functional cookies help remember choices and settings, such as language, region, display preferences or other options selected during a visit. They can make the website easier to use by reducing the need to enter the same information repeatedly. If you reject these cookies, some preferences may not be saved and certain features may be less convenient.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website, including which pages are visited, how users move through the site and whether pages or features work as intended. The information may be used to identify errors, measure performance, improve design and make the website more reliable. Where appropriate, analytics information is aggregated or otherwise handled in a way intended to reduce direct identification.

Security and integrity technologies

Cookies and similar technologies may be used to help protect the website and our users. They can assist with detecting unusual activity, preventing unauthorised access, managing sessions, identifying automated abuse and supporting compliance and risk controls. These technologies may be used alongside other technical and organisational safeguards.

Marketing and advertising technologies

Where applicable and permitted, marketing technologies may help measure communications, understand the effectiveness of campaigns or show information that is more relevant to your interests. We do not use this section to promise that any particular marketing cookie or advertising service will be used. The availability of these technologies may depend on your choices, the website features available to you and applicable requirements.

Your cookie choices

When available, our cookie preference tool allows you to accept or refuse categories of cookies that are not essential. Your choices may be stored in a cookie or similar technology so that we can remember them. If you clear your browser data, use another device or access the website through another browser, you may need to set your preferences again.

You can also control cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies or receive a warning before a cookie is stored. The method varies between browsers and devices, so you should check the relevant help or settings information for the browser or device you use.

• Blocking essential cookies may prevent account, security or other important website functions from working.
• Rejecting analytics or functional cookies should not normally prevent basic browsing, but some features or preferences may not operate as intended.
• Deleting cookies does not necessarily delete other information held in an account or in our records.
• Cookie controls on one browser or device will not automatically apply to other browsers or devices.
• If you use a browser privacy setting that sends an automated preference signal, its effect may depend on the technology and requirements applicable to that setting.

You may change your choices at any time where a preference tool is provided. We will process your selections for future use of the website. Some cookies may already have been placed before you change your settings, so you may also need to remove them through your browser controls.

Managing cookies on mobile devices

Mobile operating systems may provide advertising, tracking or privacy controls that are separate from browser settings. You can review the privacy settings on your device and the settings available in any application used to access our services. Turning off certain device permissions may affect how some website or application features operate.

Information collected and third-party services

Depending on the cookie or technology involved, information collected may include an internet protocol address, browser type, device type, operating system, approximate location, pages viewed, links selected, visit times, referring website, account-related events and technical information about how the website is used. We use this information for the purposes described in this policy and our Privacy Policy.

We may use third-party providers to host, secure, analyse, maintain or improve parts of the website. These providers may access information through cookies or similar technologies while providing services to us. We expect service providers to handle information appropriately and to use it only for permitted business purposes, subject to applicable arrangements and requirements.

Some third-party services may operate under their own privacy or cookie policies. If you interact with a third-party feature, link or service, that organisation may collect information directly from you. We recommend reviewing the relevant third party's information before using its service. Casea Casino is not responsible for the privacy practices of independent third parties that we do not control.

We may use cookie information to support account security, regulatory and compliance processes, customer service, website administration, service improvement and responsible gambling measures. Cookie information may be combined with other information where necessary for these purposes and where permitted by applicable law.

Links to other websites

Our website may contain links to websites or services operated by other organisations. Those websites may use their own cookies and tracking technologies. This Cookies Policy applies only to Casea Casino websites and services that refer to it, not to external websites. You should review the privacy and cookie information on any external website before providing information or continuing to browse.

Privacy, security and policy updates

Cookie information may be personal information in some circumstances. Casea Casino handles information in accordance with applicable privacy obligations and the practices explained in our Privacy Policy. The way information is handled may depend on the services you use, your interactions with us and the legal or regulatory requirements that apply.

We use reasonable technical and organisational measures to help protect information from loss, misuse, unauthorised access, alteration or disclosure. No website, online service or method of transmission can be guaranteed to be completely secure. You should keep your devices, browsers and account credentials protected and avoid using services through insecure or unauthorised connections.

We may update this Cookies Policy from time to time to reflect changes to our website, technologies, service providers, business practices or applicable requirements. When we make changes, we will publish the updated version on the website. The revised policy will apply from the date it is made available unless another date is stated.

Questions and privacy requests

If you have a question about this Cookies Policy, want to understand how your information is handled or wish to make a privacy-related request, please use the customer support or privacy contact options made available on the Casea Casino website. We may need to verify your identity before responding to a request. Any request will be handled in accordance with applicable privacy requirements and any relevant service terms.

By continuing to use the website after reviewing any available cookie notice and preference options, you acknowledge that cookies may be used as described in this policy. You can still manage non-essential cookies through the controls described above.